Services/ Concierge Web Management
Your whole web presence, quietly looked after
Concierge Web Management brings hosting, security, backups, licensing, email, and ongoing support into one transparent monthly arrangement, so the everyday running of your site is handled and you are free to get on with your business.
What's included
Everything that keeps a website healthy, in one place
No juggling separate suppliers or chasing different providers. One clear arrangement for whatever you would like us to look after, set out plainly so you always know exactly what you are paying for.
Managed hosting
Hosting configured and tuned to your site's performance and stability, rather than a one-size box.
CDN and performance
Global content delivery and caching, so pages load quickly wherever your visitors are.
Security and monitoring
Layered protection and active monitoring, so issues are caught early rather than late.
Daily backups
Regular backups and restore points, so a mistake or a mishap is never the end of the world.
Software and licensing
We manage and maintain the software licences and extensions your site depends on, whatever platform it is built on.
Domain management
All your domains kept in one place and renewed on time. Renewals are billed separately as they fall due.
Business email
Email managed end to end, on the platform that suits you, whether Microsoft 365 or Fastmail, with accounts added or upgraded as you need.
Updates and maintenance
Software, plugin, and extension updates handled and checked, rather than left to drift out of date.
Ongoing support
Someone who already knows your site, on hand when a question or a change comes up.
How it works
One arrangement, and it is taken care of
Concierge is less a product than a way of working. You hand over the running of your web presence and we hold the whole picture, so nothing falls between the cracks.
Clear, itemised billing
One monthly invoice with everything set out as its own line, the fixed costs fixed and anything that varies shown plainly, so you always see exactly what you pay for.
We hold the whole picture
Hosting, email, licences, and domains in one managed account, so nothing slips between separate providers.
You focus on your business
The technical detail is off your plate. You get on with the work that actually needs you.
A relationship, not a ticket queue
Someone who knows your setup answers when you call, rather than a stranger starting from scratch.
Only what you want managed
It is never all or nothing. If you are happy with an existing setup, your email for instance, there is no need to move it. We look after whatever you would like us to, and nothing you would not.
Signature service
Concierge Web Management
A complete, managed web presence, arranged around your site so the technical detail is handled and off your plate.
- Managed hosting and CDN
- Daily backups and restore points
- Security monitoring and updates
- Software and extension licensing
- Domain management
- Business email management
- Ongoing support and maintenance
How the billing works
Your management is a fixed monthly fee. Email is managed for a fixed monthly fee too, with the mailboxes themselves billed per address, so you only ever pay for the accounts you actually use and can mix simple email with full Microsoft 365 packages. Domain renewals are billed separately as they fall due. Everything sits on the invoice as its own line, so nothing is bundled out of sight.
Why it matters
The clients we look after tend to stay for years
Concierge is not something you buy once. It is a large part of why some of our relationships span a decade or more. When something changes, there is already someone who knows your setup inside out. That quiet continuity is the whole point of it.
Let's talk
Ready to take your website off your plate?
If you would like the day-to-day running of your site looked after properly, we are happy to talk through what Concierge would cover for you.
Start a conversationNo pressure. No hard sell.