Whilst using this website, we implement several technologies to passively collect information about how our website is used. Log files are maintained and analysed of all requests for files on this website’s web servers. Log files do not capture personal information but do capture the user’s IP address, which is automatically recognised by our web servers.
IP Address – An IP address is assigned to you by your Internet Service Provider and in most cases these IP addresses are dynamic, which means they change each time you connect to the internet, restart your computer or your internet modem. They are generally considered to be non-personally identifiable.
Cookies – A Cookie is a tiny text file that stores information like an ID in the form of a random string eg. ID=12345678 to help improve your navigation experience and maintain things like a shopping basket or a preference you have set.
Session Cookies – A session cookie [ also known as a transient cookie ] is a temporary cookie that allows a website to remember your choices / preferences between pages. Typically when you close your web browser or restart your computer these cookies are removed and revisiting a site will require you to re-enter your preferences.
Persistent Cookies – This type of cookie is usually stored in a web browsers subfolder and will remain there until it is manually deleted or your browser is set to clear them after a predetermined period of time. This website does not use persistent cookies.
Internet Tag – These are sometimes referred to as a web beacon, single pixel GIF or clear GIF. They are used to send anonymous information such as browser type, IP address, Operating system and referring page back to our server logs. This allows us to maintain the structure and integrity of our website. This website uses Internet Tags.
Navigational Data – This type of data consists of Log Files, Server Logs and Clickstream Data and is used to improve site content and navigational hierarchy.This website uses Navigational Data
To make this site simpler, we sometimes place small data files on your computer. These are known as cookies. Most big websites do this too.
They improve things by:
- Remembering settings, so you don’t have to keep re-entering them whenever you visit a new page
- Remembering information you’ve given (eg your postcode) so you don’t need to keep entering it
- Reasuring how you use the website so we can make sure it meets your needs
Our cookies aren’t used to identify you personally. They’re just here to make the site work better for you. Indeed, you can manage and/or delete these small files as you wish.
Measuring website usage (Google Analytics)
We use Google Analytics to collect information about how people use this site. We do this to make sure it’s meeting its users needs and to understand how we could do it better.
Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. We do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are. We do not allow Google to use or share our analytics data.
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Confidentiality & Security
Information gathered by or submitted to this Web site will not be shared with any third parties other than where we may need to disclose such information to be able to provide you with a service you have requested.